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| Property
management involves the protection and maintenance of a property to
more or less the standard it was in at the beginning of a tenancy,
fair wear and tear excepted. Many landlords are happy to play an active role in the management of their property. In fact many people prefer it. But for a variety of reasons, this can sometimes be difficult if not impossible. Managing a property can take up a lot of your time, and if you don't think you're up to it because of geographical location, health or work, you may be better using an agent. We wouldn't recommend that the running of your property is left to friends or relatives in your absence. Tenants can be quite demanding at times and you may find that your friends or relatives are not prepared for that level of commitment. This level of service does not normally cover management of the property whilst it is untenanted, unless agreed previously in writing. There would normally be an additional fee for this. The role B.T.C Residential in property management will include all the activities included in the lettings and rent collection service, plus: |
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B.T.C Residential will visit the property every 6 weeks in order to check on the general condition that the tenant is maintaining. If we are not satisfied, we will generally inform you and the tenants in writing of our concerns, the suggested course of action and when we plan to make a further and final visit. |
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Our Property managers will act as focal point&/outsourcing/about/about.htm8217;s in the negotiations between the tenant and landlord and in general, monitor problems and ensure their swift resolution. This means that we may often have to act as a buffer and (often unjustly!) the focus for complaint from both landlords and tenants. Liasing with all parties involved with the property and mediating in disputes is an often thankless but key role of our property manager. |
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This is probably one of our most important roles as property managers. As the property management we will respond to any disrepair reported by the tenant and with the landlords permission, arrange for any work to be carried out by independent contractors. We will also attend to any routine repair work that is highlighted as a result of the property inspection. Periodic maintenance and redecoration will also take place if you remain a client of the company for a long enough period. Under your instruction, we can also supervise refurbishment and redecoration, any other major or minor works you wish to have done, as well as mundane tasks such as renewing gas safety certificates. |
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B.T.C Residential have our team of dedicated contractors working solely for B.T.C Residential. Furthermore, due to economies of scale and the amount of business that we can direct to particular contractors or trade business, we naturally have the power to negotiate low rates with our contractors. |
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Property management normally involves a greater level of ongoing administration than does a let-only service. Often we will negotiate tenancy renewals and rent increases, prepare renewal agreements, arrange check outs, allocate deposit returns and serve the appropriate notices on tenants. Also, with full property management, we would normally arrange the payment of all bills and other routine outgoings on behalf of the landlord, incorporating this into the statement of accounts. |
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